Business Direction
Write down the baseline before the pilot starts
An AI pilot proves nothing without a before number. Four measurements, taken in an afternoon, turn “people liked it” into a decision.
Insights
Plain answers on getting ready for AI.
Insights are short posts for leaders of growing companies and municipal or county governments who want to know what to fix before they buy an AI tool. Each one maps to a pillar of the assessment.
All posts
Filter by pillar
Information & Data Foundation
Organize by content type, and name an owner
Sort documents by what they are, not who saved them, and give every library one accountable owner. Those two decisions are the base of document management.
Information & Data Foundation
Audit-ready every day, not once a year
You are audit-ready when you can produce any record, in its approved version, with its history, in hours. Six document habits get you there.
Scorecard
An AI readiness checklist: ten questions
Ten yes-or-no questions, one for each sub-score in the assessment, to find out in fifteen minutes where your organization stands on AI.
Government
AI prompts and outputs may be public records
What a city clerk should ask before staff start using an AI assistant on city files.
People & Tool Readiness
An acceptable-use policy fits on one page
Staff are already using AI. A one-page policy and a short training session close most of the risk.
Information & Data Foundation
Copilot can see everything your staff can see
An AI assistant does not add access. It makes the access you already granted much easier to use.
Scorecard
How to read your scorecard in five minutes
Start with the lowest pillar, then look for the sub-score dragging it down. That is your first fix.
Business Direction
Name the problem before you name the tool
Organizations that start from a problem finish AI projects. Organizations that start from a tool rarely do.
Information & Data Foundation
Why information architecture comes before any AI tool
AI assistants answer from whatever they can find. If your SharePoint is a pile, the answers are a pile too.