People & Tool Readiness
An acceptable-use policy fits on one page
Staff are already using AI. A one-page policy and a short training session close most of the risk.
By Paul Engerman and Tracy Engerman ·
If you have not written an AI policy, your staff have already written one for themselves, one paste at a time.
What sub-score 3.3 measures
Policy and change management asks whether an acceptable-use policy exists, whether staff know it, and whether someone owns keeping it current.
What goes on the page
- Which tools are approved, and for what
- What data must never be pasted into any tool
- Who to ask when a case is unclear
- How to report a mistake without blame
The fix
An AI policy and training engagement takes about three weeks: one page of policy, one session per department, and a named owner.